DolarApp Blog Shopping online
Temu vs. AliExpress vs. Shopee
Sofia Santos

Sofia Santos

8/19/2024

AliExpress is the most recognized of these three, although Shopee might also be familiar to you. The store you might not have heard much about is Temu, as it’s the newest in this type of market.

But what is certain is that before making online purchases, many people wonder, “Which one should I choose, Temu, AliExpress, or Shopee?” And to answer this question, we need to make a comparison.

Don’t worry, you don’t have to do it; we’ve already done it for you. All you need to do is read this article and discover which store offers the best prices, the widest product variety, the best security, and more. By the end, you’ll be able to make the best choice for your next online shopping experience.

Which Platform to Choose? Temu, AliExpress, or Shopee - A Comparison Guide

Temu vs. AliExpress vs. Shopee: Which Is Better?

If you’re familiar with Chinese online stores, you’ll know that AliExpress is the oldest, founded in 2010. But in this sector, there’s a lot of competition, including Shopee, created in 2015, and Temu, which only arrived two years ago in 2022.

Each of these platforms has similarities and differences. That’s what we’ll be discussing today to give you an idea of what’s better: Temu, Shopee, or AliExpress.

Applications

All three platforms have mobile versions so you can shop from your device.

The AliExpress app has an attractive and organized design that makes searching and using it easy, but Temu isn’t far behind. Its app and website allow you to navigate quickly through its catalog, while Shopee features a simple interface that simplifies the shopping process.

However, the Temu app weighs less than 20 MB, making it an attractive option for users, especially those with limited storage on their devices.

Although the AliExpress mobile app has the most reviews and downloads, it’s also the one with the highest rating to date, with 4.6 out of more than 15 million reviews.

Shopee’s app also boasts a 4.7 rating from over 5 million reviews.

Between Temu, Shopee, and AliExpress, this point goes to AliExpress. It’s the most well-positioned, likely due to its longer track record.

Security

Online e-commerce stores are usually secure.

Shopping on Temu is safe as it has security certifications and employs encryption protocols. Additionally, it guarantees package returns and refunds.

Shopee is reliable by applying various security measures that protect your personal data. Similarly, the platform holds your payment until you’ve confirmed the product has been received.

How secure is AliExpress? Here, too, you’ll find SSL protection and the option to process refunds.

So, all three are safe companies.

Shipping and Delivery

Here we find more marked differences, starting with shipping methods.

Shopee offers various options depending on the seller and the payment method you choose. Temu, on the other hand, only gives you the choice between standard and express shipping. In contrast, AliExpress is more flexible, offering at least eight different alternatives.

Here, the point goes to AliExpress for its diverse shipping methods. However, we must also consider delivery times.

With Shopee, it often takes several weeks and can even exceed a month. The advantage is that you can opt to shop on Shopee Mexico, which speeds up product delivery as it’s within the country.

With Temu, you’ll have to wait between 11 and 22 days, making it a faster option than AliExpress.

Although AliExpress has a wide variety of methods, its delivery times can extend from several weeks to a month, unless you shop on AliExpress Mexico.

So, which is better, Shopee, Temu, or AliExpress?

If speed is your priority, Temu might be the best option. But keep in mind that with Shopee or AliExpress, you’ll have more shipping options to choose from.

Prices: Which Is Cheaper?

The most awaited question: Which is cheaper, Temu, AliExpress, or Shopee?

All three companies are known for selling at much lower prices than giants like Amazon, for example.

While shopping on AliExpress and Shopee tends to be quite economical, Temu takes the lead, especially in everyday products. As a newer platform, it focuses on attracting more users, which translates into lower prices than its competitors.

If we were to compare Temu vs. AliExpress, the most significant reason would be that Temu doesn’t charge merchants commissions, whereas its rival does. This, of course, affects the total product price.

In the case of Temu vs. Shopee, it could be due to the quality offered by the latter, which might justify slightly higher prices.

Now, where is it cheaper, Shopee or AliExpress? Shopee would win here, as it offers much more aggressive promotions.

It’s worth mentioning that you won’t find branded or high-quality clothing on Temu. On the other hand, Shopee and AliExpress do. So that’s an important factor to consider.

Product Catalog

When it comes to product offerings, which is better, Temu, Shopee, or AliExpress?

While each platform has its advantages, AliExpress is the one with the most variety and number of products.

This store has millions of items spread across multiple categories, including electronics, fashion, home goods, and accessories. Its seller marketplace is so vast that you can find almost anything.

Temu’s offering is more limited compared to its competitors, AliExpress and Shopee. Perhaps because it’s a newer platform, it doesn’t have the same breadth. Its selection mainly covers sports accessories, fashion items, and home goods.

Shopee can be positioned in an intermediate spot. Its offering includes categories like electronics, technology, home goods, and fashion. And it’s possible that on Shopee Mexico, you’ll find both local and international products.

Customer Support

If you decide to go with Temu, you can contact the customer service team via phone or chat service. Generally, you’ll get a response quickly.

In Shopee, you have the option to communicate via live chat, email, or even fill out a form. Response speed depends on the method.

AliExpress offers an online service, but being a massive global platform, response times may vary.

However, all three online stores have a “Help Center” section with guides and FAQs.

Return Policy

The return policies for Temu or AliExpress or Shopee can be found on their websites and are usually detailed.

If the product is damaged or you don’t receive it, Temu or AliExpress Mexico suggest negotiating with the seller first. If that doesn’t work, they protect you by allowing you to open a dispute.

AliExpress’s policy depends on the seller, but once you receive your order, you have 15 days to initiate a return. The refund process can take from 10 to 15 days, depending on the method.

Temu, on the other hand, gives you 90 days to return the item, starting from the day of purchase. However, you must send it back within 14 days of submitting the request. You can receive the money between 10 and 30 days, depending on the method.

Shopee also sets a clear framework: 7 to 15 days to request a return from the product’s receipt. Additionally, you’ll have between 7 and 10 days to complete the shipping process.

Note: Products must be returned in their original and unused condition to be accepted by any of the online stores.

Temu vs. AliExpress vs. Shopee: Advantages of Each

These three e-commerce platforms have established themselves as popular options for online shopping. Still, each excels in specific areas.

Below are the advantages of Temu vs. AliExpress vs. Shopee:

Temu

AliExpress

Shopee

Fast customer support options.

Sells all kinds of products.

Flexible payment 

Shipping in under a month focused on satisfaction.

Multiple shipping methods.

Customer support focused on satisfaction.

Very low prices.

Global availability.

Presence in Mexico.

Mobile app for iOS and Android system 

Frequent discounts.

Review and rating.

Flexible return policy.

Store in Mexico.

Branded products available.

Conclusion: Is It Better to Shop on Temu, AliExpress, or Shopee?

Each of these companies has distinct strengths despite their similarities. But as with any purchase, the decision should be based on your expectations or what you’re looking for.

So, which is better, Temu, Shopee, or AliExpress?

Temu is the answer if you’re interested in buying cheaply and quality or durability takes a back seat.

Now, Shopee and AliExpress have a presence in Mexico, making them good options. Although their U.S. stores usually offer better discounts and more merchandise.

But to be honest, many users prefer to shop on AliExpress—not just because it has all kinds of products but also due to its long-standing track record in e-commerce.

We always recommend comparing the platforms and checking prices, shipping options, quality, and delivery times to make an informed decision.

The good news is that you can pay in USD on all these Chinese online stores using DolarApp. This way, you get the best exchange rate, saving on commissions for your international purchases.

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