Etsy is a globally established e-commerce company known for unique products like vintage and handmade items. This and other advantages have led more people to explore the online store.

But with over 9 million active sellers, Mexicans are wondering whether it's safe to shop on Etsy or not.

Despite operating since 2005 and its user base continuing to grow, opinions vary among both buyers and sellers.

So, in this post, we analyze how reliable Etsy is. We'll also share practical tips to enhance your shopping security and discuss other important points.

Is Etsy a Safe Store?

Is Etsy Reliable for Shopping from Mexico?

Yes, it's safe to shop in the United States from Mexico.

The platform operates as a marketplace of sellers from all over the world, many of whom are verified. At the same time, it implements security measures to protect users' personal information and all transactions.

If you have a dispute, Etsy offers tools for resolution between parties. If the seller doesn't respond within 48 hours, the platform can intervene.

Moreover, if your product doesn't match the description, doesn't arrive, or arrives damaged, you can open a case and request a refund.

But while you can shop safely on Etsy, everyone's experience varies depending on the seller. Remember, we're talking about a site with multiple independent sellers who manage their own shipping policies and delivery times.

Tips for Shopping Safely on Etsy from Mexico

Both Etsy Mexico and the U.S. version are viable options. However, you should take your own precautions to minimize the risk of being scammed when making online purchases.

Here are some of the store's suggestions:

• Don't share confidential data with third parties via message, email, or call—that means your card number and especially not your password.

• Check your card transactions and bank statements to detect any unauthorized charges. If an unknown amount from Etsy appears and you can't identify its origin, contact official support to investigate and resolve the issue.

• Use strong passwords, combining uppercase and lowercase letters, numbers, and symbols. Remember to update them periodically.

• Log out if someone else uses your device.

• Read sellers' reviews, their policies, and Etsy's policies before buying.

• If you have questions, communicate with the seller through the platform's messaging service.

• If you receive an email from the store that you consider suspicious, do not reply or click any links; forward it to spoof@etsy.com.

• Avoid using phone numbers found online or receiving "supposed" calls from the company, as the Etsy team will not contact you without prior notice.

• Contact Etsy support only through the official Help Center.

• Keep in mind that if you send materials for a custom order in a store, the responsibility falls on you.

It's worth noting that Etsy uses end-to-end encryption tools like SendSafely to confirm information if necessary.

Consider these recommendations to shop safely on Etsy.

How Long Does an Etsy Shipment to Mexico Take?

An order placed from Etsy USA to Mexico may take time to arrive depending on two main factors:

• Preparation Time. The period the seller requires to prepare and package the product before shipping.

• Transit Time According to the Shipping Method. Once dispatched, you need to consider the selected courier service and the distance.

Both factors combined are necessary to determine the estimated delivery date.

Suppose a seller takes 1 to 5 days to prepare the package, and the shipping company takes between 2 and 4 days. In that case, the order will arrive within a range of 3 to 9 days.

It will always vary depending on the seller and the chosen shipping method.

Which Company Delivers Etsy Orders in Mexico?

Etsy orders are delivered to Mexico through different courier companies. However, this also depends on the service offered by the seller.

Generally, the most popular companies handling shipments include:

• FedEx. A logistics company offering express and international shipping services that ensures fast and secure deliveries. Ideal for buyers who want detailed tracking and short transit times.

• DHL. Another industry leader, recognized for its global network with fast and reliable shipments to Mexico. It stands out for its flexible delivery options and real-time tracking capability.

• USPS. A U.S. postal service that combines efficiency and reliability in its international shipments. Besides tracking packages, it offers customized delivery options.

But remember to check the shipping policies of the seller you're buying from.

So, Is It Safe to Shop on Etsy?

Etsy is reliable for anyone who takes the proper precautions, just as when you decide to shop on eBay, Temu, or any other online store.

What Do the Reviews Say?

Many users highlight that Etsy is original and confirm their satisfaction with the preventive measures it implements. Some report that they haven't had any issues with their purchases.

Others recommend verifying that the seller has 5 stars or as close as possible, as well as reviewing the number of transactions made and the comments.

One of the most notable negative points is that products take a long time to arrive. However, this may not be related to the seller but to logistics. You may even find complaints from people who choose to sell on Etsy.

Despite all this, more and more people join this platform every day to buy or sell their favorite products. Moreover, we cannot overlook the fact that in 2023 it reached an approximate record of 96.5 million active buyers. This tells us that it's safe to shop on Etsy for its unique and personalized products.

Even so, it's vital to ensure you choose verified sellers.

And speaking of secure and reliable platforms, you can count on DolarApp to make your online purchases. You'll always get a fair exchange rate if you want to convert your MXN to USDc or vice versa.