Having receipts for your purchases at Sears is a great way to keep your expenses in check. Don’t know how to invoice at Sears? Don’t worry, the store offers a pretty simple system, all you need is your receipt and a few clicks to generate it.  

But if what you’re looking for are the steps to invoice Sears online receipts, you’ll find them in this post, along with some obstacles that may arise when trying to complete the process.

How to invoice at Sears: Steps and common problems that may arise  

Online invoicing at Sears  

Although buying from Sears USA requires a different invoicing process from Sears Mexico, both share the same commitment to their customers. Both in purchasing and in administrative procedures.  

That’s why the Mexican store offers a system that allows you to generate an electronic invoice at Sears.  

It doesn’t matter if you purchase online or at a physical location. You have the option to invoice Sears online receipts through a simple and accessible process.  

How to invoice at Sears: Step-by-step guide  

Before we show you how to electronically invoice at Sears MX, we suggest having your purchase receipt handy. It contains information that the system will request, such as the transaction date and total amount.  

Once you have these details, start the Sears online ticket invoicing process by following these steps:  

1. Access the portal  

Go to the main website, find and select the electronic invoicing option at Sears or go to facturaelectronica.sears.com.mx.  

You will see two buttons, “Invoice” or “Recover Invoice.” In this case, choose the first option, “Invoice,” and a new tab will open.  

2. Enter your tax information  

On the first screen, you will be asked for your RFC (Tax ID). After entering it, click "Search" and fill out the other required fields, such as business name, email, and postal code.  

3. Enter the ticket details  

For online ticket invoicing at Sears, as mentioned earlier, you’ll need to provide purchase details.  

You’ll need to enter the date, transaction number, store, terminal, and total amount exactly as it appears on the receipt.  

Once you verify that everything is correct, click "Invoice."  

4. Generate and download your invoice  

After clicking "Invoice," a message will appear saying that your electronic invoice at Sears has been generated. At the same time, you’ll see the PDF and XML formats available for immediate download.  

Sears invoicing: Common problems  

The previous steps showed you how to invoice at Sears, but not everything always goes smoothly. Sometimes, there are issues during the process, such as:  

The system doesn’t respond  

One of the most common problems is needing to generate your electronic invoice at Sears, and the system isn’t working. This is usually because the service is undergoing maintenance or may be overloaded.  

In such cases, the only option is to wait a couple of hours and try again. If too much time passes, it’s best to contact the customer service team for direct assistance.  

The system says the ticket has already been invoiced  

If the system says this, it might be because you’ve already done it at some point and don’t remember.  

Luckily, you can check by returning to the portal and consulting the “Invoice Recovery” section. Here you can download the files if the invoice has already been issued.  

The system doesn’t recognize the transaction  

If the purchase is very recent, the system may not show it because not enough time has passed. Generally, you need to wait between 24 and 48 hours for the transaction to be reflected.  

After this period, you should be able to proceed with your Sears online ticket invoicing. In any case, you can always contact Sears customer service.  

To wrap things up, remember that DolarApp can be your best ally for shopping at Sears. Whether you choose the online store in the USA or the Mexican branch, as it accepts both USD and MXN.  

This means the wallet allows you to hold digital dollars and pesos through an associated account. Plus, it offers an international Mastercard, which is great for online shopping at Macy’s and other stores without leaving the country.  

Another advantage is that it always has a competitive exchange rate when you want to convert between currencies.  

This is ideal if you want to buy clothes online from the U.S. but don’t have dollars. You can simply convert your pesos to dollars, a process that takes just seconds.  

So why not take advantage of this app for your shopping?  

Frequently asked questions: How to invoice at Sears  

How long do I have to invoice my Sears purchase?  

You can generate your invoice within the same month you made the purchase. If you try to issue it after that period, the system may not allow the process, meaning the tickets cannot be recovered.  

Can I cancel an already issued invoice?  

If you need to cancel an invoice that has already been generated, you’ll need to contact Sears. They are responsible for managing the cancellation process according to their current tax regulations.  

How can I recover a Sears purchase receipt?  

To recover a Sears purchase receipt, you need to contact the store’s customer service. You can also visit the location where you made the purchase. Remember, without this receipt, you won’t be able to generate the invoice.