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What is DiDi Pay and How to Use It
Sofia Santos

Sofia Santos

9/3/2024

Are you looking for an innovative way to manage your money? Discover what DiDi Pay is and how it can become the solution you've been waiting for. This digital wallet emerged as a revolutionary tool for DiDi drivers, but today it is much more than that.

However, not everyone knows how to use DiDi Pay and what it can do to make their daily transactions easier. That's why this article will not only answer what DiDi Pay is but also explain its functions and the multiple benefits it offers, both to drivers and users. Once you understand what DiDi Pay is and what it can do for you, you won't stop using it.

What is DiDi Pay: How It Works, Benefits, and More

What is DiDi Pay?

Is a digital wallet created to meet the needs of DiDi drivers, the private transportation platform.

DiDi Pay is managed through a mobile app, so you can use the DiDi Pay App from an Android or iOS device. This allows you to transfer, pay, and manage money transactions online.

Additionally, it links to a credit or debit card and works in any establishment in the country that accepts DiDi Pay as a payment method. Like Oxxo Pay, it’s an accessible system that offers a more complete experience to Mexicans.

How Does DiDi Pay Work in Mexico?

In addition to drivers, any user who uses DiDi's services can benefit from some financial functions within the app, including passengers.

How to Use DiDi Pay

The first step is to download the app. Go to the Play Store or App Store from your mobile device and search for the DiDi Pay app. Then, complete the registration with your personal information.

For drivers, it’s important to have the following information on hand:

  • Phone number.

  • Official ID.

  • Driver's license.

DiDi will verify the data to confirm that you are a driver partner. Once approved, you can pick up your physical card at the nearest office.

With everything ready, just log in to the DiDi Pay App with your registered password. From there, you can start managing your earnings and conducting financial transactions.

What Can I Do with DiDi Pay?

The platform is a digital wallet like Google Pay, meaning it allows you to perform various transactions, such as:

  • Transfer money. You can top up your DiDi Pay account balance via SPEI transfers, deposits at OXXO, or with a bank card. All done securely and in minutes.

  • Pay for rides and food. Transfer money from your bank to your DiDi Pay wallet and use it to pay for your rides. And if you use it for DiDi Food, you could enjoy bonuses, promotions, and coupons.

  • Shop. Just like with Apple Pay, DiDi Pay lets you link credit or debit cards. You can use the app to pay in physical or online stores that accept this payment method. You can also purchase gift cards.

  • Pay bills. DiDi Pay App makes it easy to pay for services such as electricity, water, internet, landline, cable TV, etc.

  • Top up. You can top up any phone number quickly and easily, wherever you are. You can also top up your TAG to always have funds available for your trips, with no extra fees.

  • Manage your finances. Through the DiDi Pay app, you can check your balance, view transactions, and manage your money.

  • Receive bonuses. By making transactions with the DiDi Pay app, you earn rewards and get access to special promotions and discounts.

Passengers can also request their virtual DiDi Card, which works like a credit card and is backed by Mastercard.

How to Pay Your Bills Using the DiDi Pay App

The app is user-friendly, making any transaction easy to complete. Here’s how to use DiDi Pay to pay your bills.

First, you need to link a credit or debit card to DiDi Pay. This means adding it in “My Wallet” to use it as an online payment method.

Steps to Follow:

1. Open the DiDi Pay app.

2. Go to the “My Wallet” section.

3. Click on “General Services” to see the list.

4. Select the service you want to pay for and scan the code.

5. Confirm the amount.

More than 35 services can be paid for through the app.

Benefits of Using DiDi Pay for Drivers

The service is a valuable tool for DiDi drivers, offering the following benefits:

  • Account access. Drivers can open an account at no cost, without worrying about maintaining a minimum balance, paying annual fees, or facing account management fees.

  • Secure environment. DiDi Pay is managed by Unipagos, a company known for providing a secure environment for conducting financial transactions online.

  • Quick access to earnings. Drivers can receive their earnings from Monday to Friday up to three times a day.

  • Discounts on purchases. They can enjoy up to a 15% discount in physical stores when paying with the DiDi Pay card.

  • Withdraw cash. If they want to have their funds in hand, they can do so. But how do you withdraw money from DiDi Pay? The process is similar to any bank card, through ATMs, but using the DiDi Pay card.

  • Transfers. They can also send and receive electronic transfers, both from other DiDi users and to accounts at other banks.

This means they can transfer their earnings to their bank account.

How to transfer from DiDi Pay to other banks?

Simple.

Enter the app, select the “balance” option and then “withdraw money.” Enter the amount to be sent to the bank account, and that’s it. The money will be reflected in the recipient bank within 48 hours, and it can then be withdrawn at an ATM.

Alternative to DiDi Pay: DolarCard

It’s true that DiDi Pay is a beneficial option for the Mexican community, but it’s not the only attractive digital wallet.

In this sense, DolarApp is another financial solution, broader and more flexible, even compared to payment platforms like PayPal.

With DolarApp, you have access to DolarCard, a card that allows you to pay at any store, whether physical or online, as long as they accept Mastercard.

Advantages of DolarCard:

  • An economical alternative for managing your finances.

  • Perfect for global transactions. It works as an international card thanks to Mastercard’s backing. You can pay in pesos and dollars.

  • You can withdraw cash, whether at international ATMs or in dollars.

  • It also allows you to make electronic transfers and pay for services.

  • You can get the virtual card or request the physical one.

  • You can create several cards for specific expenses and better manage your budget.

  • You can create groups to easily split bills on outings with friends.

All electronic transactions are managed through the DolarApp, with no opening or maintenance fees. Using DolarCard, you enjoy the best exchange rate and don’t have to worry about hidden fees.

Frequently Asked Questions

What should I do if a transaction fails?

If the transaction does not go through, the money should automatically return to your card. If this doesn’t happen, contact customer support through the app via live chat or call 800 953 3300.

How do I purchase a gift card using DiDi Pay?

Open the DiDi Pay app, go to the “My Wallet” section, and then select “Gift Card.” Next, choose the brand and amount, and complete the transaction by paying with your debit or credit card.

If I deposit into my DiDi balance, can I get a refund?

If the top-up is not processed correctly, you will receive a refund to your original payment method. This may take between 2 and 15 business days. However, if the deposit was successful, you cannot request a refund, but the funds will be available, as they do not expire. You can use them for your trips or food orders at any time.

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