When shopping on international platforms like eBay, it’s normal to wonder where your package is and how long it will take to get to you. The good news is that you can do eBay tracking to learn the status of your package until it’s in your hands.

The site itself provides tools to help you with this. But if you’re not sure how to use them, here’s how to do eBay order tracking, along with other important details you need to keep in mind.

How to Track an eBay Order and Know When It Will Arrive

Which Courier Service Does eBay Use?

Despite being a multinational online marketplace, eBay does not have its own logistics system nor carries out direct deliveries. Instead, it relies on external courier services for shipping.

If you reside in the United States, eBay often uses services like UPS, USPS, and FedEx for standard shipping. But if you’re buying on eBay from Mexico or another country, the process can change carriers as the package moves between countries.

The service used depends on factors like the package size, weight, and final destination.

How to Track My Package on eBay

You can track eBay orders either through the platform’s shipping manager or by visiting the carrier’s website.

The crucial part is having on hand the eBay tracking code (tracking number) provided by the seller.

If You Have an eBay Account:

• Log in to your eBay account using your credentials.

• Go to your purchase history.

• Find the item you want to track. If the seller provided a tracking number, you’ll see it as a link next to the item. Click on it to see the carrier’s name and the location of your package.

If You Bought as a Guest:

• Check the order confirmation email eBay sent you. It usually has the subject “Order confirmed.”

• Open the email, then click on “View order details.”

• Click on “Show shipping details” to see your eBay tracking code.

You can also use external platforms like Ship24 to get up-to-date information on the status and location of the shipment. Just paste the tracking number the seller gave you.

Note: You’ll only be able to do eBay package tracking if the seller provides a tracking number. Otherwise, you’ll see only an estimated delivery date.

How to Know Where My eBay Package Is

Any updates you receive about the status of your order will tell you exactly where it’s located.

The statuses differ depending on the site you choose for eBay tracking. For instance, if you use Ship24, you might see statuses like:

• Successful Pickup: Shows that the order has been handed over to the courier service by the seller.

• Departed from Origin Center: Means it left its first processing station and is in transit.

• Arrived in Destination Country: Indicates it’s in the country and close to completing its delivery.

• At Nearby Center: This shows the package arrived at a distribution center near your address.

• Out for Delivery: The final stage where the package is on its way to the delivery address.

While this is a sample of how tracking might appear in a tool like Ship24, statuses in other services are typically similar. Either way, you can figure out the real-time location and status of your package.

eBay Global Shipping Program

To make international purchases easier, eBay introduced the GSP (Global Shipping Program). This service simplifies international shipping by handling the entire process.

Sellers only need to ship the item to eBay’s Global Shipping Center in Kentucky, and the program takes care of the rest. Likewise, it allows for eBay international tracking.

A few of its benefits include:

• Guaranteed Protection: If your order gets lost or damaged during shipping, the program covers both buyer and seller.

• Faster Deliveries: Thanks to the efficiency of its logistics network and streamlined management, shipping times are shorter.

• Verified International Shipping: The program checks whether an item can be shipped abroad, helping avoid issues with restrictions or local regulations.

What’s more, it reduces complexity for the seller and provides greater confidence to buyers.

How to Track My Package with eBay GSP

Now, to do eBay Global Shipping tracking (GSP), follow these steps:

• Get the alphanumeric tracking code, which generally starts with “UPAA” or “UPBE,” e.g., UPAAB000000123456789.

• Find the order you want to track.

• Click “View tracking.”

Note: If the seller doesn’t use the GSP but rather a direct international method, the tracking number format might vary.

How Long Does an eBay Package Take to Arrive?

When shipped from the U.S., delivery can take up to 40 business days. Plus, shipping times vary for each store based on different factors.

In eBay’s case, the factors include:

• Seller processing time: The period a seller needs to prepare and ship the item.

• Courier service: The shipping option chosen can have different delivery speeds.

• Distance and location: The distance between the item’s origin and the final address affects the transit time.

The date on which the payment becomes effective for the seller is also taken into account.

Although you can see the estimated delivery time on each listing, eBay usually takes between 7 and 21 business days for international shipments. 

But it's best to look for the updated delivery date in your purchase history or in “eBay my orders”. You will also find any tracking information provided by the seller.

My eBay package didn't arrive?

Contact the seller immediately, especially if the order was under “Guaranteed Delivery”. The platform's policy states that the vendor has 3 business days to respond, if not, you have the option to ask eBay for support. 

eBay’s Shipping Methods

The platform offers different shipping methods based on the seller’s and buyer’s location. Overall, it’s safe to shop on eBay given its policies that apply to sellers.

Below are some of the most common methods:

Additionally, shipping can happen via air, sea, ground, or rail, affecting both cost and delivery times.

For example, if it’s by air, it’s faster but more expensive; by sea or ground is cheaper but slower. You might consider this if your package is large or heavy. Also, deliveries to rural areas can increase delivery times.

DolarApp for Your eBay Purchases

Because eBay is an international e-commerce site, it’s ideal to pay in U.S. dollars. However, the eBay exchange rate might not be favorable.

And although the platform has different payment options, we suggest you try our DolarApp digital wallet.

Here are the reasons:

• The interface is easy to use.

• It allows you to open a global account in digital dollars.

• You can convert your pesos into dollars through a simple process.

• You have the possibility to request a virtual and physical card for your purchases abroad.

The best thing is that you can manage everything from the application. You can even check that the exchange rate available for currency conversions is right for you.

It works to handle digital dollars from Mexico, Colombia and Argentina.