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Track Shopee Order
Sofia Santos

Sofia Santos

11/18/2024

Shopee is a popular e-commerce platform both in Mexico and internationally. However, if you decide to use this marketplace, it’s important to know all about order processing, including delivery times.  

In this guide, you'll learn how long Shopee orders typically take to arrive. Additionally, we’ll explain how to track each stage of your order’s journey, giving you full control until it reaches your doorstep.  

Shopee: How Long Does It Take for Your Order to Arrive and How to Track It  

How to Track an Order on Shopee  

Shopping on Shopee is cost-effective, and that’s one reason for its popularity, alongside its simple and fast process.  

What sets Shopee apart is that it allows you to monitor the status of your purchase at all times—from the moment you place the order to when it arrives at your home.  

The platform offers three ways to track the progress and location of your package:  

Through the Shopee Mobile App  

To track a Shopee order via the mobile app, follow these steps:  

1. Open the Shopee app on your mobile device and log in.  

2. Tap the “Me” tab located at the bottom right of the screen.  

3. Select “My Purchases” to access your order list.  

4. Tap “In Transit,” find the order you want to track, and select “Track Order” for details.  

5. In this section, look for the tracking or follow-up option to see your package’s current status and location.  

Through Shopee’s Website  

If you prefer using Shopee’s website, the steps are similar:  

1. Visit the Shopee website and log in to your account.  

2. Click “My Purchases” in the upper right corner to view your orders.  

3. Locate the order and click on it to view details.  

4. You’ll be redirected to a page where you can check the status and tracking number assigned to that order.  

Using Logistics Companies  

Another way to track a Shopee order is through the logistics company handling your package.  

How do I track an order on Shopee using the logistics service?   

1. Log in to your Shopee account.  

2. Go to “My Purchases” and select the order of interest.  

3. In the details section, you’ll find the tracking number provided by the logistics company.  

With this number:  

4. Visit the logistics company’s website.  

5. Navigate to the shipment tracking section.  

6. Enter the tracking number and click “Search” or “Track.”  

7. Review the information to know your package’s current location and status.  

Universal tracking platforms like Parcels or Ordertracker can also provide information from multiple logistics companies. Just enter the tracking number, and they’ll automatically detect the logistics provider and show your package's status and recent location.  

These tools are also compatible with other platforms like Temu, AliExpress, and Shopee.  

How to Check Your Shopee Order Status  

Shopee keeps you updated on your orders in real time, allowing you to monitor their progress at every stage.  

For instance, if you log in to Shopee MX through the app, you can view your order status under “Track Order.”  

Here are the possible statuses:  

  • To Pay: Indicates that payment hasn’t been made yet.  

  • To Ship: Shows orders successfully paid and being prepared for dispatch.  

  • To Receive: Means the seller has shipped the order, and it’s on its way to your registered address.  

  • Completed: Displays orders that have been delivered and confirmed as “Order Received.”  

The “Completed” status reflects that the package was received in good condition and that you are satisfied with it.  

How to Track Standard Delivery on Shopee  

To track a Shopee order with standard delivery:  

1. Log in to Shopee via the app or website.  

2. Click on “Me” or “Profile” and go to “My Purchases.”  

3. Check your order history and find the one you need to track, ensuring it has the “Shopee Standard Delivery” label.  

4. Click the specific order to view details.  

5. Copy the tracking number for your package.  

6. Open a new browser tab and paste the number on a logistics service website like Ninja Van, J&T Express, or universal tracking sites like Ship24.  

Tracking Shopee Orders from China  

You can also track orders from China via the Shopee app easily:  

1. Log in to your Shopee account and select “Me.”  

2. Go to “My Purchases” to see your orders.  

3. Choose “To Ship” if your order is still being prepared or “To Receive” if it has already been shipped.  

Here, you’ll find the latest updates on your shipment status and its current location.  

How Long Does Shopee Take to Deliver an Order?  

When shopping on Shopee MX, you’ll find both domestic and international sellers, offering a wide range of options. But how long does it take for Shopee to deliver an order?  

Delivery times depend largely on whether the order is local or international.  

  • Domestic orders: Typically take 2 to 8 business days.  

  • International orders: Can take up to 30 days to arrive.  

For orders in the "Receive in 5 Days" category, delivery is guaranteed within a maximum of 5 calendar days.  

DolarApp: The Best Way to Pay for Shopee Orders  

Shopee is a globally recognized marketplace, and many of its products are priced in dollars. But that’s not an issue if you use DolarApp, which offers a USDc account for users in Latin America, including Mexico.  

With DolarApp, you can obtain an international Mastercard that allows you to pay on platforms like Shopee.  

Moreover, DolarApp has no hidden fees and ensures the best exchange rate when converting USDc to pesos or vice versa. This means you can avoid additional currency conversion charges.  

In other words, it is an efficient and economical solution for your online shopping.

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