One of the most sought-after comparisons by freelancers is Upwork vs. Fiverr. These two giants are among the favorite options due to their solid reputations. While they continue to lead the sector, each offers unique advantages.

So, if you’re just starting in the freelance world and are unsure which to choose, this post is for you. Here, we’ll analyze the benefits of both to determine the best option for you. We’ll explain how each one works, where it's easier to find work, and how to get paid.

Upwork vs. Fiverr: Which is the Best Option for Freelancers in 2024?

Upwork vs. Fiverr: How They Work

Although both sites offer the opportunity for freelancers and clients to connect, they have a unique way of doing so:

Upwork Process

Upwork is one of the best sites for freelance work, primarily focused on providing solutions to clients.

Here’s how it works:

1. Profile Creation. Freelancers create their profiles detailing their experience, skills, and previous work.

2. Project Posting. Employers post their job offers with descriptions and budgets.

3. Proposal Submission. Freelancers search for projects that interest them and submit personalized proposals.

4. Acceptance. The client reviews each proposal and accepts the one that best suits their needs.

5. Contract and Retention. An agreement is reached where terms, deadlines, and payments are established. The platform then holds the payment until the job is completed.

In terms of payment security, Upwork is reliable for both parties with features like multi-factor authentication and data encryption.

Fiverr Process

Fiverr focuses more on the needs of freelancers.

Here, the term “buyer” is used for the client and “seller” for freelancers. Additionally, services are offered in packages known as Gigs.

Here’s how it works:

1. Creating Gigs. Sellers design their predefined service offerings with clear descriptions and fixed rates.

2. Browsing Gigs. Buyers browse all available service packages and choose the one that fits their needs.

3. Purchase. Clients purchase the gig from the seller directly and quickly.

4. Delivery. After completing the work as described in the gig, the freelancer delivers the agreed-upon service to the client.

5. Payment and Review. Fiverr processes the payment once the client confirms receipt of the service.

Fiverr is another great option for making money from home and also offers typical security measures.

Upwork and Fiverr: What Are the Differences?

When comparing Upwork vs. Fiverr, the most notable difference is their business model.

Upwork is oriented towards projects where freelancers need to apply, and prices are negotiated. In contrast, Fiverr operates with microservices, meaning freelancers list their services on their profile with predefined rates, and clients buy them.

Furthermore, Upwork functions with proposals and involves a formal contract with specific terms. On Fiverr, clients simply choose and purchase gigs directly from the freelancer.

Regarding pricing, Upwork’s rates are mutually agreed upon for each project, while Fiverr’s are fixed and set by the freelancer. Thus, buyers know in advance what they will pay for the service. However, there is also the possibility of negotiating for specific jobs.

On the other hand, Upwork is ideal for clients needing ongoing services. Fiverr, meanwhile, is better suited for buyers needing quick and efficient solutions.

Ultimately, you’ll find small and short-term projects on Fiverr. But if you’re looking for larger, more complex jobs, Upwork is the right platform.

Upwork and Fiverr: Advantages and Disadvantages

Now let’s analyze some pros and cons of Fiverr and Upwork to make it easier for you to choose a platform.

Upwork

Fiverr

Where is it Easier to Find Work? Upwork or Fiverr?

Fiverr and Upwork stand out for the large number of clients and freelancers they have. The opportunities to find jobs are vast on both, but there is also stiff competition, so it’s not that simple.

However, the availability of jobs on Upwork varies by industry, and if you are new to the platform, it will be much harder for you. You’d be competing against more experienced freelancers.

Additionally, you’ll need to apply and wait for the client to choose your proposal. This is after Upwork accepts your profile, as they first ensure it is professional, complete, and that your experience can be verified.

In Fiverr, it’s the opposite; clients search for you based on your profile, history, rates, and reviews. Therefore, if you are still building your experience, they will know before contacting you.

In this case, it’s advisable to offer lower prices to attract clients gradually and start getting reviews that will help you level up.

From this perspective, it is easier to find jobs on Fiverr. It doesn’t matter if you are new or not; you just need to sell your services and wait for clients to come to you.

Fiverr vs. Upwork: What Are the Commission Systems Like?

Both companies charge fees for using their platforms. But don’t think only freelancers pay; clients are also obliged to.

Upwork

As of May 2023, Upwork changed its tiered commission structure to a fixed percentage per contract:

• Freelancer Commission. 10% per contract on total earnings.

• Client Commission. 5% + a $9.95 initiation fee.

This fee applies to both fixed-price and hourly contracts and is subject to change.

Fiverr

Like Upwork, Fiverr’s commission is fixed for both parties:

• Seller Commission. 20% on all earnings per gig.

• Buyer Commission. 5.5% on the total purchase amount + $3 for purchases under $100.

You must consider these commission systems when paying your freelance taxes on Fiverr in Mexico and when setting your prices.

How to Get Paid on Upwork and Fiverr

Whether you choose Upwork or Fiverr, you’ll be paid in dollars.

On Upwork, you can choose between PayPal, Payoneer, international bank transfer, or transfer to a bank account in the United States.

The payment options on Fiverr are essentially the same, with methods like PayPal, Payoneer, and bank transfers.

But if you want to convert USD to pesos and pay less in exchange rates, DolarApp is another alternative. Our app allows you to create an international account and carry out these transactions online easily.

Besides converting one currency to another, you can send or receive dollars and pesos—all from your mobile device.

Upwork vs. Fiverr: Our Verdict

Upwork is ideal if you are looking for projects that require time and are completed long-term. A common example is providing business consulting or architectural design. But beware, these are not the only services available.

If, on the other hand, you are into graphic design, offer digital marketing services, or are a writer, Fiverr is more convenient. However, you can try both sites without any problems since registration is free on either of them.

Remember, evaluating your goals and the type of work you need will help you choose the right platform.